Search heads must be running a compatible version of Splunk Enterprise. Use the deployer to distribute ITSI to search head cluster members. This table describes the compatibility of ITSI with Splunk distributed deployment features. ITSI does not contain a data collection component.ĭistributed deployment feature compatibility SA-IndexCreation is required on heavy forwarders. If a search head in your environment is also a license manager, the license manager components are installed when you install ITSI on the search heads. Install SA-ITSI-Licensechecker and SA-UserAccess on any license manager in a distributed or search head cluster environment. For compatible versions, see the Splunk products version compatibility matrix. Indexers must be running a compatible version of Splunk Enterprise. For non-clustered distributed environments, copy SA-IndexCreation to $SPLUNK_HOME/etc/apps/ on individual indexers. SA-IndexCreation is required on all indexers. Install ITSI on all search heads as described in Install Splunk IT Service Intelligence. Where to install IT Service Intelligence Splunk instance type For more information on distributed Splunk Enterprise environments, see Distributed deployments in this manual. You can install ITSI in any distributed Splunk Enterprise environment. Release NotesĨ.2 Platform: Platform Independent FedRAMP Validated:Ĩ.1 Platform: Platform Independent FedRAMP Validated:Ĩ.0 Platform: Platform Independent FedRAMP Validated:ħ.3 Platform: Platform Independent FedRAMP Validated:ħ.Where to install IT Service Intelligence in a distributed environment See the install documentation for steps to install this app: įor the full list of available content packs, see the Overview of the Splunk App for Content Packs at. Please contact Splunk Support and submit a Cloud App Request to install Splunk App for Content Packs on your Splunk Cloud deployment. This app is not yet available for self-service installation on Splunk Cloud. This prepackaged content consists of KPI Base searches, ITSI Glass Tables, templates, and other objects. The Splunk App for Content Packs includes prepackaged content that helps with quick setup for your IT Essentials Work (ITE Work) or IT Service Intelligence (ITSI) environments. Before upgrade, you must follow the documented pre-upgrade instructions to avoid data loss. Splunk App for Content Packs v2.0.0 and later has introduced significant changes for customers who are upgrading from Splunk App for Content Packs v1.9.0 or earlier. *** Important: Read upgrade instructions and test the update before deploying to production ***
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